Privacy Policy

Rockit Hub — Mobile App (iOS & Android)
Last updated: 16 July 2026

Overview

Rockit Hub is an internal mobile application built for employees of Rockit Event Production Ltd. It provides staff with tools for managing jobs, timesheets, parking requests, purchase orders, tasks, and venue information.

Who can use this app

Rockit Hub is not available to the general public. Access requires a staff account created by a company administrator. Only authorised employees of Rockit Event Production can log in and use the app.

What data is collected

The app collects and processes the following information:

• Authentication credentials — email address and password, managed by Firebase Authentication
• User profile — name, role, and account settings stored in Cloud Firestore
• Job and event data — job numbers, venue details, crew assignments, and checklist progress
• Timesheet data — shift times and approval status
• Parking requests — location numbers, van details, duration, and optional photos
• Purchase order requests — supplier details, cost information, and approval status
• Task data — task titles, descriptions, comments, and completion status
• Push notification tokens — to deliver notifications about approvals and reminders

No data is collected from users who are not logged in. The app does not track your contacts or browsing activity. Your location is used only on your own device (see Location below) and is never collected by us.

Location

The on-site roll call feature can use your device location to remind you to check out when you leave a job site. This is optional and only relevant while you are checked in on site.

Your location stays on your device at all times. It is never collected by Rockit, never sent to our servers, never stored, and never shared with anyone — no one can see where you are. It is used only on your own phone, purely as a convenience to prompt you to check out.

So that the reminder still works after you have left the site (when the app may be closed), the app uses location in the background. Location is entirely optional: you can decline or turn it off at any time and the app keeps working — you simply won't receive the location-based check-out reminder.

How data is used

All collected data is used solely to provide Rockit Event Production's internal operational tools to its staff. Data is processed through Rockit's Firebase backend (Cloud Firestore, Cloud Functions, Firebase Storage) to display relevant job information, manage timesheets, handle parking and purchase order requests, and send push notifications for approvals and reminders.

Data sharing

No data is shared with, sold to, or disclosed to any third parties. All data is processed solely on Rockit's own infrastructure (Google Firebase, Cloud Functions, Firebase Storage). The app communicates with CurrentRMS (Rockit's rental management system) via server-side Cloud Functions only — no third-party APIs are called directly from the app.

Data storage

All data is stored in Google Firebase services (Cloud Firestore and Firebase Storage) hosted in the EU. Authentication tokens are stored securely on the device. Photos uploaded with parking requests are stored in Firebase Storage. Data is retained for as long as the employee account is active.

Permissions

The app may request the following device permissions:

• Camera — to take photos for parking requests
• Photo Library — to select existing photos for parking requests
• Push Notifications — to receive approval and reminder notifications
• Location (including background) — used only on your device to remind you to check out when you leave a job site; never collected, sent, or shared
• Internet Access — to communicate with the Firebase backend

All permissions are optional and requested only when the relevant feature is used.

Account deletion

You can request deletion of your account directly from the app via Profile > Delete Account, which will open a pre-filled email to our team. Alternatively, contact your company administrator or email the address below. Upon deletion, all associated user data (profile information, authentication credentials, and any uploaded photos) will be permanently removed from the system.

Contact

For questions about this policy, contact Rockit Event Production at developer@rockiteventproduction.co.uk.